Editing service hours

Last Updated : Sep 18, 2026 |
Prolog information
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Edit the created service hours table. You can edit the configuration of only one table at a time. When you edit a service hours table, you cannot modify the table ID. If you want to use a different table ID, you must add a new service hours table.
  1. On the Configuration Server web portal, go to AdministrationContact CenterService Hours Tables.
  2. On the Service Hours Tables screen, select the required service hours table.
  3. At the top-right corner of the screen, click the Edit icon.
    STEP RESULT:
    The Configuration Server displays the service hour configuration fields.
  4. Modify the required settings on the page.
  5. To add a new table row, click Add.
  6. To remove a table row, on the right from the table row, click the Delete icon.
  7. At the top-right corner of the screen, click Commit.
    STEP RESULT:
    The Configuration Server saves the service hour configuration and redirects you to the Service Hours Tables screen.
Related links
Adding Service Hours tables