Adding a VALUE variable

Last Updated : Sep 18, 2026 |
Prolog information
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Keywords:
Add a VALUE variable to switch vector applications from one operational mode to another. You can also use the VALUE variable to manually adjust or test vector processing. You can associate a VALUE variable with a feature access code that the agent enters to enable certain features.
  1. On the Configuration Server web portal, go to AdministrationContact CenterVector Variables.
  2. At the top-right corner of the Vector Variables screen, click the Add icon.
    STEP RESULT:
    The Configuration Server displays the variable configuration fields.
  3. In Name, type the variable name.
    ADDITIONAL INFORMATION:
    You can type a maximum of 20 letters of the basic Latin script.
  4. In Type, select value.
  5. In Scope, select G(lobal).
  6. In Max Length, type a maximum value string length.
  7. In Assignment, type the value for the variable.
    ADDITIONAL INFORMATION:
    You can type a digit from 0 to 9. The default value is 0. If you associate a feature access code with the variable, this field displays the code dialed on the phone.
  8. In Description, type a short description for the variable.
    ADDITIONAL INFORMATION:
    You can type a maximum of 50 Unicode characters.
  9. If you want to add one or several variables, in the top-left corner of the screen, click Add New.
  10. At the top-right corner of the screen, click Commit.
    STEP RESULT:
    The Configuration Server saves the variable configuration and redirects you to the Vector Variables screen.
Related links
Vector routing table overviewVector overview