Federal Information Processing Standards (FIPS) 140-2:

Avaya Contact Center – Extended Capacity is now FIPS compliant.

Malicious Call Trace (MCT) deactivation in the middle of a call:

You can deactivate MCT during an active call with the second press of the button.

SIPREC recording:

With Session Initiation Protocol Recording (SIPREC), you can record calls and manage call recordings according to the regulatory compliance and consumer protection requirements.

RHEL 8.10:

AXP Private – Extended Scale server software requires RHEL 8.10.

Group Call Delayed Ringing:

For the members with the group call delayed ring feature configured, the audible ringing delays up to the configured time, but the lights start flashing immediately.

Enhanced Call Pick Up:

When a pickup group member receives a call, the Enhanced Call Pickup feature displays the calling and called party information on all other group members' extensions. The calling and called party information enables a member to decide whether to pick up the call.

Directed Call Pick Up:

With the Directed Call Pickup feature, users can specify other extensions they want to answer outside of their pickup group. A pickup group is not required for Directed Call Pickup.

High Availability:

With the enhanced load balancer-based high availability, a load balancer is used to keep a constant TCP connection between the endpoints and the MBXs.