Administering Avaya Contact Center – Extended Capacity

Viewing a global configuration

Last Updated : Sep 18, 2026 |

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View the created global configuration to get a detailed information about the configuration. You can view only one global configuration at a time.

On the Configuration Server web portal, go to AdministrationParametersGlobal Configurations.
On the Global Configurations screen, click next to the required global configuration row.
STEP RESULT:
The Configuration Server displays the global configuration fields on the right side of the screen. For call center features, you can see configuration details below the call_center_features row.

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