Sorting agents

Last Updated : Sep 18, 2026 |
Prolog information
Metadata
Keywords:
Sort the added agents by login ID, name, and permission set assigned to the agents. Agents are sorted alphabetically or numerically.
Before you begin
Add at least two agents.
  1. On the Configuration Server web portal, go to AdministrationContact CenterAgents.
  2. At the top of the Agents screen, click the Login ID, Agent Name, or Permission Sets (COR) column header.
    For example, you can click Login ID to sort the agents by unique identifier.
    STEP RESULT:
    The Configuration Server displays a sorted list of agents.
Related links
Adding agents