Deleting group calls

Last Updated : Sep 18, 2026 |
Prolog information
Delete one or several group calls at a time. Configuration Server removes the deleted group calls from the contact center, and you cannot restore the group call configuration.
  1. On the Configuration Server web portal, go to AdministrationSystemGroup Calls.
  2. On the Group Calls page, select one or several group calls.
  3. To select all group calls, select the check box next to Name.
  4. At the top-right corner of the page, click the Delete icon.
  5. In the confirmation window, click Yes.
    STEP RESULT:
    Configuration Server removes the selected group calls from the contact center.