Adding holiday tables

Last Updated : Sep 18, 2026 |
Prolog information
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Keywords:
Add holiday tables to set non-working days for your contact center. You can add up to 999 holiday tables.
  1. On the Configuration Server web portal, go to AdministrationContact CenterHoliday Tables.
  2. At the top-right corner of the Holiday Tables page, click the Add icon.
    STEP RESULT:
    Configuration Server displays the holiday table configuration fields.
  3. At the top half of the page, in Enter Qualifier, type a unique identifier of the holiday table.
    ADDITIONAL INFORMATION:
    The value range is 1 through 999.
  4. In Name, type the holiday table name.
    ADDITIONAL INFORMATION:
    You can type a maximum of 35 Unicode characters.
  5. In the Start Date section, type the start date and time for holidays.
    ADDITIONAL INFORMATION:
    For example, you can type 1 1 o o for the month, day, hour, and minutes to set the beginning of winter holidays to January 1.
  6. In the End Date section, type the end date and time for holidays.
  7. In Description, type a short description of the holiday.
    ADDITIONAL INFORMATION:
    You can type a maximum of 50 Unicode characters.
  8. To add a new holiday, click Add New.
  9. At the top-right corner of the page, click Commit.
    STEP RESULT:
    Configuration Server saves the holiday table configuration and redirects you to the Holiday Tables page.