Enabling call recording

Last Updated : Sep 18, 2026 |
Prolog information
Metadata
Keywords:
Enable or disable call recording with DMCC and TSAPI APIs from the internal Application Enablement Services server.
  1. On the Configuration Server web portal, go to AdministrationParametersGlobal Configurations.
  2. At the top-right corner of the Global Configurations screen, click the Add icon.
  3. In Add New Global Config, select call recording.
  4. Select true.
  5. Click SAVE.
    STEP RESULT:
    The Configuration Server displays the saved configuration on the Global Configurations screen.
Related links
Global configuration