Download the announcement that you added to listen to the audio path that callers can hear. You can download only one announcement audio file at a time.
Before you begin
Add at least one announcement on the Announcements screen.
On the Configuration Server web portal, go to AdministrationContact CenterAnnouncements.
On the Announcements screen, locate the required announcement row and in the File column click the audio file name.
STEP RESULT:
The Configuration Server downloads the announcement in the .wav format.
