Viewing skill configuration

Last Updated : Sep 18, 2026 |
Prolog information
Metadata
Keywords:
View the created skill to get a detailed information about the configuration. You can view only one skill configuration at a time.
  1. On the Configuration Server web portal, go to AdministrationContact CenterSkills.
  2. On the Skills screen, select the required skill.
  3. At the top-right corner of the screen, click the View icon.
    STEP RESULT:
    The Configuration Server displays the skill configuration fields. You can click the Edit icon to edit the configuration.
Related links
Editing skill configuration