Sorting skills

Last Updated : Sep 18, 2026 |
Prolog information
Metadata
Keywords:
Sort the added skills by number, name, and type. Skills are sorted alphabetically or numerically.
Before you begin
Add at least two skills.
  1. On the Configuration Server web portal, go to AdministrationContact CenterSkills.
  2. At the top of the Skills screen, click the Skill Number, Skill Name, or Skill Type column header.
    For example, you can click Skill Name to sort the skills by skill name.
    STEP RESULT:
    The Configuration Server displays a sorted list of skills.
Related links
Adding skills