MCID Activate

Last Updated : May 25, 2023 |

This action is used with ISDN Malicious Caller ID call tracing. It is used to trigger a call trace at the ISDN exchange. The call trace information is then provided to the appropriate legal authorities.

This option requires the line to the ISDN to have MCID enabled at both the ISDN exchange and on the system. The user must also be configured with Can Trace Calls (User | Telephony | Supervisor Settings) enabled.

Currently, in Server Edition network, MCID is only supported for users using an MCID button and registered on the same IP500 V2 Expansion system as the MCID trunks.

Details

  • Action: Advanced | Miscellaneous | MCID Activate.

  • Action Data: None.

  • Default Label: MCID or Malicious Call.

  • Toggles: No.

  • Status Indication: Yes.

  • User Admin: No.

  • Phone Support: Note that support for particular phone models is also dependent on the system software level.

    • 9400 Series, 9500 Series, 9600 Series, and J100 Series.

    • 1400 Series and 1600 Series.

    • M-Series and T-Series.