One Touch Transferring

Last Updated : Dec 08, 2017 |

This feature allows selected users to transfer calls to each other using a reduced number of key presses.

With this option, a call can be transferred by simply selecting the transfer destination and then hanging up (or pressing Transfer if working handsfree).

Without this option the normal sequence is to press Transfer, dial the destination and then hanging up (or pressing Transfer if working handsfree).

For one touch transfer the transfer destination number must be selected using a button programmed to one of the following features:

  • User

  • Dial

  • Abbreviated Dial

  • Automatic Intercom

  • Dial Intercom

  • Dial Direct

This feature is enabled on a per user basis by adding Enable_OTT to the Source Number settings of the user. This feature is supported on all Avaya phones that support the programmable button features.