Extension

Last Updated : Apr 28, 2022 |

By default, each extension is normally associated with a user and uses that user's directory number and other settings. Users with a log in code can move between extensions by logging in and out, so the directory number is not a fixed property of the extension.

Non-IP Extensions

Physical extension ports are either integral to the control unit or added by the installation of an analog or digital phone expansion module. Extension records are automatically created for each physical extension port within the system. These ports cannot be added or deleted manually. For Server Edition, non-IP extensions are only supported on Expansion System (V2) units.

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Description





Standard Telephone - A standard extension.





Quiet Headset - Used for analog extension devices that are permanently off-hook.





IVR Port - Used for analog ports connected to devices that require a specific disconnect clear signal at the end of each call.





Paging Speaker - An analog extension port set to be used as a paging speaker connection.





FAX Machine - Indicates that the extension is connected to a FAX machine.





MOH Source - Indicates that the extension is being used as a music on hold source.

IP Extensions

These are used for IP phone devices and VoIP applications.

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Description





H.323 or SIP Extension - This icon indicates an IP extension. IP extensions are either added manually or by the automatic detection of the phone being connected. IP extensions can also be added manually to support a third-party IP phone device. Note that third-party IP phone devices require entry of an IP End-Points license.





IP DECT or SIP DECT - An extension port manually added to match extensions within an Avaya IP DECT system connected to the system via an IP DECT line.