Forward On Busy Number

Last Updated : May 25, 2023 |

Sets the number to which calls are forwarded when using 'Forward on Busy' and/or 'Forward on No Answer'. Forwarding to an external number is blocked if Inhibit Off-Switch Transfers is selected within the system configuration.

For further details, see Forward on Busy.

Details

  • Action: Advanced | Forward | Forward on Busy Number.

  • Action Data: Telephone number.

    • The field to be left blank to prompt the user for entry when the button is pressed. If blank, users with a log in code will be prompted to enter that code.

    • On large display phones, if configured without a preset target, this type of button will display an interactive button menu for target selection.

  • Default Label: FwBNo or Fwd Busy Number.

  • Toggles: No.

  • Status Indication: Yes. For a button with a prefixed number, status indication indicates when that number matches the user's current set number. For a button with a no number, status indication shows when a number has been set.

    Status

    1400, 1600, 9400, 9500

    9608, 9611, J100

    9621, 9641

    T-Series,

    On

    Green on

    Green on

    Green

    On

    Off

    Off

    Off

    Grey

    Off

  • User Admin: No.

  • Phone Support: Note that support for particular phone models is also dependent on the system software level.

    • 9400 Series, 9500 Series, 9600 Series, and J100 Series.

    • 1400 Series and 1600 Series.

    • M-Series and T-Series.

    • This button action is also supported by the Vantage Connect Expansion application.