Conference Meet Me

Last Updated : May 25, 2023 |

Conference meet-me refers to features that allow a user or caller to join a specific conference by using the conference's ID number (either preset in the button's configuration or entered at the time of joining the conference).

Note:
  • Conference Meet Me features can create conferences that include only one or two parties. These are still conferences that are using resources from the host system's conference capacity.

Conference ID Numbers

Each conference has a conference ID number:

  • Ad-Hoc Conferences - By default, ad-hoc conferences are assigned numbers starting from 100 for the first conference in progress. Therefore, for conference Meet-Me features, you should always specify a number away from this range ensure that the conference joined is not an ad-hoc conference started by other users. It is not possible to join a conference using conference Meet-Me features when the conference ID is in use by an ad-hoc conference.

  • User Personal Meet-Me Conferences - Each user's own extension number is treated as their own personal conference number. Only that user is able to start a conference using that number as the conference ID. Any one else attempting to start a conference with that number will find themselves in a conference but on hold until the owner also joins. Personal conferences are always hosted on the owner's system.

  • System Meet-Me Conferences - Each of these is assigned a conference ID number when the conference settings are configured.

For further details, see Conferencing.

Note:

When a user calls from their mobile twinned number, the personal conference feature will only work if they access the conference using an FNE 18 service.

Multi-Site Network Conferencing

Meet Me conference IDs are now shared across a multi-site network. For example, if a conference with the ID 500 is started on one system, anyone else joining conference 500 on any system will join the same conference. Each conference still uses the conference resources of the system on which it was started and is limited by the available conference capacity of that system.

Previously separate conferences, each with the same conference ID, could be started on each system in a multi-site network.

Other Features

  • Transfer to a Conference Button - A currently connected caller can be transferred into the conference by pressing TRANSFER, then the Conference Meet Me button and TRANSFER again to complete the transfer. This allows the user to place callers into the conference specified by the button without being part of the conference call themselves. This option is only support on Avaya phones with a fixed TRANSFER button.

  • Conference Button Status Indication - When the conference is active, any buttons associated with the conference ID indicate the active state.

Details

  • Action: Advanced | Call | Conference Meet Me.

  • Action Data: Conference number. This can be an alphanumeric value up to 15 characters.

    • User Personal Conference Number Each user's own extension number is treated as their own personal conference number. Only that user is able to start a conference using that number as the conference ID. Any one else attempting to start a conference with that number will find themselves in a conference but on hold until the owner also joins. Personal conferences are always hosted on the owner's system.

    • When a user calls from their mobile twinned number, the personal conference feature will only work if they access the conference using an FNE18 service.

  • Default Label: CnfMM <conference number> or Conf. Meet Me <conference number>.

  • Toggles: No.

  • Status Indication: Yes

    Status

    1400, 1600, 9400, 9500

    9608, 9611, J100

    9621, 9641

    T-Series,

    On

    Green on

    Green on

    Green

    On

    Off

    Off

    Off

    Grey

    Off

    For a Conference Meet Me configured to the user's own extension number, the indicator flashes red when the conference is in use but the user has not joined. There is also an abbreviated ring when the indicator changes to flashing red. It changes to solid red when the user joins.

  • User Admin: No.

  • Phone Support: Note that support for particular phone models is also dependent on the system software level.

    • 9400 Series, 9500 Series, 9600 Series, and J100 Series.

    • 1400 Series and 1600 Series.

    • M-Series and T-Series.

    • 1100 Series and 1200 Series.