Services are used to configure the settings required when a user or device on the LAN needs to connect to a off-switch data service such as the Internet or another network. Services can be used when making data connections via trunk or WAN interfaces.
After creating a service, it can be used as the destination for an IP Route record. One service can also be set as the Default Service. That service will then be used for any data traffic received by the system for which no IP Route is specified.
The system supports the following types of service:
Service |
Description |
Remote Support Services |
This type of tunnel is used by subscription mode IP Office systems for RSS connections routed to the system through COM. For details, refer to Using Customer Operations Manager for IP Office Subscription Systems. |
Normal Service |
This type of service should be selected when for example, connecting to an ISP. |
WAN Service |
This type of service is used when creating a WAN link. A User and RAS Service will also be created with the same name. These three records are automatically linked and each open the same form. Note however, that this type of Service cannot be used if the Encrypted Password option is checked. In this case, the RAS Service name must match the Account Name. Therefore either create each record manually or create an Intranet Service. |
Intranet Service |
This type of service can be selected to automatically create a User with the same name at the same time. These two records are linked and will each open the same form. The User's password is entered in the Incoming Password field at the bottom on the Service tab. An Intranet Services shares the same configuration tabs as those available to the WAN Service. |
SSL VPN |
The SSL VPN service provides secure tunneling between the Avaya IP Office hardware installed at a customer site and a remote Avaya VPN Gateway (AVG). This secure tunnel allows support personnel to offer remote management services to customers, such as fault management, monitoring, and administration. Refer to the Deploying Avaya IP Office™ Platform SSL VPN Services manual. |
