In addition to sharing user and hunt group extension numbers, the following additional telephony features are supported between systems in a multi-site network. Features not listed are not supported across the multi-site network.

• Absence Text

• Advertised Hunt Groups Hunt groups set to advertised can be dialed by users on other systems

• Anti-tromboning Calls routed across the multi-site network and back to the originating system are turned back into internal calls on the originating system only.

• Break Out Dialing

• Call Park / Unpark Call

• Call Pick-up Extension

• Call Tagging

• Callback When Free

• Centralized Call Log

• Centralized Personal Directory

• Conference

• Distributed Hunt Groups

• Distributed Voicemail Server Support

  When using Vociemail Pro, each system can support its own Voicemail Pro server.

• Enable ARS / Disable ARS

• Extension Dialing

  Each system automatically learns the user extension numbers available on other systems and routes calls to those numbers.

• Resiliency Options

• Fax Relay

• Follow Me Here / Follow Me To

• Forwarding

• Hold

  Held calls are signalled across the network.

• Internal Twining

• Intrusion Features

• Mobile Call Control

  Licensed mobile call control users who remote hot desk to another system take their licensed status with them.

• Music On Hold Source Selection

• Remote Hot Desking

• Set Hunt Group Out of Service / Clear Hunt Group Out of Service

• Transfer

  Calls can be transferred to network extensions.

• User DSS/BLF

  Monitoring of user status only. The ability to use additional features such as call pickup via a USER button will differ depending on whether the monitored user is local or remote. Indication of new voicemail messages provided by SoftConsole user speed dial icon is not supported.

• User Profile Resilience

  When a user hot desks to another system, they retain their Profile settings and rights.