Private Call

Last Updated : May 25, 2023 |

When on, any subsequent calls cannot be intruded on until the user's private call status is switched off. The exception is Whisper Page which can be used to talk to a user on a private call.

Note that use of private calls is separate from the user's intrusion settings. If the user's Cannot be Intruded (User | Telephony | Supervisor Settings) setting is enabled, switching private calls off does not affect that status. To allow private calls to be used to fully control the user status, Cannot be Intruded (User | Telephony | Supervisor Settings) should be disabled for the user.

If enabled during a call, any current recording, intrusion or monitoring is ended.

Details

  • Action: Advanced | Call | Private Call.

  • Action Data: None.

  • Default Label: PrivC or Private Call.

  • Toggles: Yes.

  • Status Indication: Yes.

    Status

    1400, 1600, 9400, 9500

    9608, 9611, J100

    9621, 9641

    T-Series,

    On

    Green on

    Green on

    Green

    On

    Off

    Off

    Off

    Grey

    Off

  • User Admin: No.

  • Phone Support: Note that support for particular phone models is also dependent on the system software level.

    • 9400 Series, 9500 Series, 9600 Series, and J100 Series.

    • 1400 Series and 1600 Series.

    • M-Series and T-Series.

    • 1100 Series and 1200 Series.