The process below adds an IP Office Line to the system configuration. It is assumed that data routing between the systems has already been configured and tested. Adding Small Community Network connections between systems can also be done using Manager's Small Community Network Management mode.
Setup the VoIP Line from System A to System B
About this task
Receive the system configuration for System A. Prepare the system for addition to the Small Community Network:
Procedure
Change all extensions numbers and names to values that will be unique within the multi-site network.
For users and extensions this can be done using the Extension Renumber tool. That will adjust all users and extension and all items using those numbers, for example hunt group memberships and incoming call routes.
For hunt groups, each hunt group must be change individually.
Click Line to display a list of existing lines.
Right-click on the displayed list and select New and then IP Office Line.
Select the Line tab and set the following:
In the Transport Type field, select Proprietary.
In the Networking Level field, select SCN.
In the Description field, enter a description of the link. For example System B Small Community Network.
Set the Outgoing Group ID to a unique value. For example match the automatically assigned Line Number value.
Under Gateway, set the following:
For the Gateway IP Address, enter the IP address of the remote System B.
Use of IP Office SCN - Fallback is detailed in Small Community Network Fallback.
Click the VoIP Settings tab.
Select the preferred Compression Mode. The same mode must be used by all VoIP lines and extensions within the network.
The other option can be configured as required but must be matched by the other IP Office Lines in the network. For example the Silence Suppression settings on all the network trunks must match.
Select System | Voicemail.
Only one system should have its Voicemail Type set to Voicemail Pro/Lite.
The Voicemail IP Address will be the IP address of the central voicemail server PC.
Any other system with its own Voicemail Pro server PC should have its Voicemail Type set to Distributed Voicemail.
The Voicemail IP Address should be the IP address of the distributed voicemail server PC. The Voicemail Destination should be set to the Outgoing Group ID used for the Small Community Network line to the system that is set as Voicemail Pro/Lite.
All other systems should have their Voicemail Type set to Centralized Voicemail.
The Voicemail Destination should be set to the Outgoing Group ID used for the Small Community Network line to the system that is set as Voicemail Pro/Lite.
Save the configuration and reboot System A.
Next Steps
Set up the IP Office Line from B to A.
Setup the VoIP Line from System B to System A
Procedure
On the remote system, repeat the previous steps to create an IP Office Line to System A. As stated above, where possible the line settings, especially the VoIP settings, must match those used for other IP Office Lines in the network.
Load the configuration and reboot the remote system.
Next Steps
Test by making calls between extensions on the different systems
