This feature allows you to intrude on another user's call to talk to them. Their current call is put on hold while you talk and automatically reconnected when you end the intrusion. The intruder and the target extension can then talk but cannot be heard by the other party. This can include intruding into a conference call, where the conference will continue without the intrusion target.
During the intrusion all parties hear a repeated intrusion tone. When the intruder hangs-up the original call parties are reconnected. Attempting to hold a dial inclusion call simply ends the intrusion. The inclusion cannot be parked.
Intrusion features are controlled by the Can Intrude setting of the user intruding and the Cannot Be Intruded setting of user being intruded on. By default, no users can intrude and all users cannot be intruded.
Intrusion features uses system conference resources during the call. If insufficient conference resource are available, the feature cannot be used.
The system support a range of other call intrusion methods in addition to this feature.
