System Events

Last Updated : Apr 12, 2023 |

The system supports a number of methods by which events occurring on the system can be reported. These are in addition to the real-time and historical reports available through the System Status Application (SSA).

SNMP Reporting

Simple Network Management Protocol (SNMP) allows SNMP clients and servers to exchange information. SNMP clients are built into devices such as network routers, server PC's, etc. SNMP servers are typically PC application which receive and/or request SNMP information. The system SNMP client allows the system to respond to SNMP polling and to send alarm information to SNMP servers.

In order for an SNMP server application to interact with a system, the MIB files provided with the Manager installation software must be compiled into the SNMP server's applications database.

Note:
  • The process of 'on-boarding' (refer to the Deploying Avaya IP Office™ Platform SSL VPN Services) may automatically configure SNMP and create a number of SNMP alarm traps. These will override any existing SNMP configuration settings.

SMTP Email Reporting

The system can send alarms to an SMTP email server. Using SMTP requires details of a valid SMTP email account user name and password and server address. If SMTP email alarms are configured but for some reason the system cannot connect with the SMTP server, only the last 10 alarms are stored for sending when connection is successful. Use of SMTP alarms requires the SMTP server details to be entered in the SMTP tab.

Syslog Reporting

The system can also send alarms to a Syslog server (RFC 3164) without needing to configure an SNMP server. In addition Syslog output can include audit trail events.

Multiple event destinations can be created, each specifying which events and alarms to include, the method of reporting to use (SNMP, Syslog or Email) and where to send the events. Up to 2 alarm destinations can be configured for SNMP, 2 for Syslog and 3 for SMTP email.