SMDR Examples

Last Updated : Jan 11, 2023 |

The following are examples of system SMDR records for common call scenarios.

In the following examples, the underlined fields indicate key values in the interpretation of the scenario. ... is used to indicate that further fields have been omitted for clarity as they are not relevant to the example.

Related information
SMDR Example: Lost Incoming Call
SMDR Example: Transfer
SMDR Example: Call Answered by Voicemail
SMDR Example: Call Transferred to Voicemail
SMDR Example: Internal Call
SMDR Example: External Call
SMDR Example: Outgoing Call
SMDR Example: Voicemail Call
SMDR Example: Parked Call
SMDR Example: Incoming Call with Account Code
SMDR Example: Conference Using Conference Add Short Code
SMDR Example: Conference Using Conference Button
SMDR Example: Adding a Party to a Conference
SMDR Example: Busy/Number Unavailable Tone
SMDR Example: Call Pickup
SMDR Example: Internal Twinning
SMDR Example: Park and Unpark
SMDR Example: Distributed Hunt Group Call
SMDR Example: Voicemail Supervised Transfer
SMDR Example: Outgoing External Call
SMDR Example: Rerouted External Call
SMDR Example: External Forward Unconditional
SMDR Example: Call Transferred Manually
SMDR Example: Mobile Twinned Call Answered Internally
SMDR Example: Mobile Twinned Call Answered at the Mobile Twin
SMDR Example: Mobile Twinned Call Picked Up Using the Twinning Button
SMDR Example: External Conference Party
SMDR Example: Call Routed by Incoming Call Route
SMDR Example: Two Outgoing External Calls Transferred Together
SMDR Example: Authorization code
SMDR Example: Internal Network Call
SMDR Example: Caller Consent Request