Last Updated : Jul 06, 2017 |

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Additional configuration information

The Caller Display Type setting controls the presentation of caller display information. For additional configuration information, see Caller Display.

This type of configuration record can be saved as a template and new records created from a template. See Working with Templates.

Configuration Settings

These settings are mergeable except Base Extension and Caller Display Type which require a system reboot.

Field

Description

Extension ID

The physical ID of the extension port. Except for IP extensions, this settings is allocated by the system and is not configurable.

Base Extension

Range = 2 to 15 digits.

This is the directory number of the extension's default associated user if one is required.

  • The field can be left blank for digital and analog extensions, creating and extension where users are forced to login but the extension has no default associated user. This option is not supported for IP and CTI extensions.

  • Following a restart, the system attempts to log in the user with the same extension number if they are not already logged in elsewhere in the multi-site network. This does not occur if that user is set to Force Login.

  • If another user logs onto an extension, when they log out, the extension returns to its default associated user unless they have logged in elsewhere or are set to Force Login.

Phone Password

Default = Blank. Range = 9 to 13 digits.

H.323 and SIP extensions only. This password is entered as part of phone registration with the IP Office system.

Caller Display Type

Default = On.

Controls the presentation of caller display information for analog extensions. For digital and IP extensions, this value is fixed as On. The table below lists the supported options, all others are currently not used and default to matching UK.

Type

Description

Off

Disables caller display.

On

Enables caller display using the caller display type appropriate to the System Locale, see Avaya IP Office Locale Settings. If a different setting is required it can be selected from the list of supported options. For an analog extension connected to a fax server or other device that requires the pass through of DTMF tones, select DTMFF.

UK

FSK before the first ring conforming to BT SIN 227. Name and number.

UK20

As per UK but with a maximum length of 20 characters. Name and number.

DTMFA

Caller ID in the DTMF pattern A<caller ID>C. Number only.

DTMFB

Caller ID in DTMF after call connection. Number only.

DTMFC

Caller ID in the DTMF pattern A<caller ID>#. Number only.

DTMFF

Sends the called number in DTMF after call connection. Number only. Used for fax servers. When calls are delivered via a hunt group, it is recommended that hunt group queuing is not used. If hunt group queuing is being used, set the Queue Type to Assign Call on Agent Alert.

DTMFD

Caller ID in the DTMF pattern D<caller ID>C. Number only.

FSKA

Variant of UK used for BT Relate 1100 phones. Name and number.

FSKB

ETSI specification with 0.25 second leading ring. Name and number.

FSKC

ETSI specification with 1.2 second leading ring. Name and number.

FSKD

Conforms to Belcore specification. Name and number.

Reset Volume after Calls

Default = Off.

Resets the phone's handset volume after each call. This option is supported on Avaya 1400, 1600, 9400, 9500, and 9600 Series phones.

Device Type

This field indicates, the last known type of phone connected to the extension port.

  • Analog extension ports always report as Analog Handset since the presence or absence of actual analog phone cannot be detected.

  • Digital extension ports report the type of digital phone connected or Unknown digital handset if no phone is detected.

  • H.323 extensions report the type of IP phone registered or Unknown H.323 handset if no phone is currently registered as that extension.

  • SIP extensions report the type of SIP phone registered or Unknown SIP device if no SIP device is currently registered as that extension. Applications such as Avaya Workplace Client and one-X Mobile Preferred that do not use extension records also display Device type as Unknown SIP device.

For some types of phone, the phone can only report its general type to the system but not the specific model. When that is the case, the field acts as a drop-drown to select a specific model. The value selected is also reported in other applications such as the System Status Application, SNMP, etc.

Default Type

Possible Phone Models

T7100

M7100, M7100N, T7100, Audio Conferencing Unit.

T7208

M7208, M7208N, T7208.

M7310

M7310, M7310N, T7406, T7406E.

M7310BLF

M7310BLF, T7316.

M7324

M7324, M7324N.

Location

The drop down list contains all locations that have been defined on the system: Location | Location. See Using Locations.

Associating an extension with a location:

  • Allows emergency call routing using settings specific to that location.

  • Allows the display of location based time. Supported on 1100, 1200, 1600, 9600 and J100 Series phones and D100, E129 and B179 telephones.

  • For Avaya Wireless DECT extensions, the extension location can be overridden on a call-by-call basis using the location name specified in the base station configuration. Supported with R11.1 FP2 SP2 and higher. This requires you to set Call based Location Information on the IP DECT line and to configure each base station with a location name that matches one in the IP Office configuration.

Fallback as Remote Worker

Default = Auto.

Determines what fallback address is used for Remote Worker phone resiliency.

The options are:
  • Auto: Use the fallback address configured on the IP Office Line providing the service.

  • No: Use the alternate gateway private address.

  • Yes: Use the alternate gateway public address.

Module

This field indicates the external expansion module on which the port is located. BP indicates an analog phone extension port on the base or control unit. BD indicates a digital station (DS) port on the control unit. For an IP500 V2 control unit, BD and BP is also followed by the slot number.  VoIP extensions report as 0.

Port

This field indicates the port number on the Module indicated above. VoIP extensions report as 0.

Disable Speakerphone

Default = Off (Speakerphone enabled).

When selected, disables the fixed SPEAKER button if present on the phone using this extension port. Only supported on Avaya DS, TCM and H.323 IP phones. An audible beep is sounded when a disabled SPEAKER button is pressed. Incoming calls such as pages and intercom calls are still connected but the speech path is not audible until the user goes off-hook using the handset or headset. Similarly calls made or answered using other buttons on the phone are not audible unless the user goes off-hook using the handset or headset. Currently connected calls are not affected by changes to this setting.