Call Queue

Last Updated : May 25, 2023 |

Transfer the call to the target extension if free or busy. If busy, the call is queued to wait for the phone to become free. This is similar to transfer except it allows you to transfer calls to a busy phone.

Details

  • Action: Advanced | Call | Call Queue.

  • Action Data: User number.

  • Default Label: Queue.

  • Toggles: No.

  • Status Indication: No.

  • User Admin: No.

  • Phone Support: Note that support for particular phone models is also dependent on the system software level.

    • 9400 Series, 9500 Series, 9600 Series, and J100 Series.

    • 1400 Series and 1600 Series.

    • M-Series and T-Series.

    • 1100 Series and 1200 Series.