Programming Appearance Buttons

Last Updated : Jul 14, 2021 |

About this task

This section covers the programming of appearance buttons for users into existing system configurations.

Appearance Functions The functions Call Appearance, Bridged Appearance, Coverage and Line Appearance are collectively known as "appearance functions".  For full details of their operation and usage refer to the Appearance Button Operation section. The following restrictions must be observed for the correct operation of phones.

Appearance functions programmed to buttons without suitable status lamps or icons are treated as disabled. These buttons are enabled when the user logs in on a phone with suitable buttons in those positions.

Line appearance buttons require line ID numbers to have been assigned, see Programming Line Appearance Numbers. The use of line appearances to lines where incoming calls are routed using DID (DDI) is not recommended.

How many buttons are allowed? The supported limits depend on the type of system. They are 10 for IP500 V2 systems, 20 for Server Edition and 40 for Server Edition Select. The limits are applied as follows:

  • Number of bridged appearances to the same call appearance.

  • Number of line appearances to the same line.

  • Number of call coverage appearances of the same covered user.

Programming Appearance Buttons Using Manager

If only button programming changes are required, the configuration changes can be merged back to the system without requiring a reboot.

Procedure

  1. Start Manager and load the current configuration from the system.
  2. Locate and select the user for whom appearance buttons are required.
  3. Select Button Programming.




    The number of buttons displayed is based on the phone associated with the user when the configuration was loaded from the system. This can be overridden by selecting Display all buttons.

  4. For the required button, click the button number and then click Edit.
  5. Click the ... button.



  6. From the list of options that appears, click Appearance.
  7. Select the type of appearance button required.
  8. Use the Action Data drop-down fields to select the required settings.

    Click OK.

  9. Repeat for any additional call appearance buttons required.

    Click OK.

  10. Repeat for any other users requiring appearance buttons.