Emergency View

Last Updated : Jan 13, 2023 |

A button set to this function indicates when a call has been made from the system to which the user’s extension is registered. The definition of an emergency call is one using a number routed by a Dial Emergency button or short code.

  • Pressing the button displays details of currently connected emergency calls (the first 10).

  • After pressing the button, the History option displays details of any previously connected emergency calls (the first 30) and allows deletion those call details.

  • The emergency call history for a system is shared by all users on the same system. Therefore updates to or deleting the history affects the details shown on all user phones on the same system.

  • The time shown in the call details, is the UTC time of the alarm calls. On J189 phones, it also includes the location name if an IP Office Location entry was used to route the call.

  • Note that the button only works for an extension registered to the same system as the outgoing trunk used for the emergency call.

Details

  • Action: Emulation | Emergency View.

  • Action Data: None

  • Default Label: 911–View or EView

  • Toggles: No.

  • Status Indication: Yes

    • The button gives a single ring and then flashes when there is a connected emergency call in progress.

    • The button remains on when there are previous emergency calls in the alarm history.

    • Note that there is a delay of a few seconds in changes of the lamp state.

  • User Admin: No.

  • Phone Support: Note that support for particular phone models is also dependent on the system software level.

    • 9400 Series, 9500 Series, 9600 Series, and J100 Series.

    • 1400 Series and 1600 Series.

    • M-Series and T-Series.