Remote Support Services

Last Updated : Feb 28, 2023 |

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This type of tunnel is used by subscription mode IP Office systems for RSS connections routed to the system through COM. For details, refer to Using Customer Operations Manager for IP Office Subscription Systems.

TCP Tunnels

These settings are used to configure allowed TCP tunnel connections.

Field

Description

Application

Default = Blank

You can use the drop-down menu to select from a range of services (OneXPortal, SSH, Telnet, RDP, WebControl). The Protocol and Server Port Number fields are then pre-filled with the defaults for the selected application. For other services, select Custom.

Protocol

Default = Blank

Only TCP is supported.

Server IP Address

Default = Blank

The address of the server to which the RSS tunnel connects.

Server Port Number

Default = Blank

The server port for the tunnel connection.