Subscriptions

Last Updated : Sep 13, 2023 |

Subscriptions are monthly paid entitlements. They can be divided into two main groups;

  • per-user per-month user subscriptions

  • per-month application subscriptions for selected applications.

In practice, subscriptions are purchased for a specific duration. For example; 6-months, 1-year, 3-years.

During operation:

  • If connection to the subscription server is lost, the IP Office system continues running with the existing subscription entitlements it has already received for 30-days.

  • If when connected, any subscription expires, the feature or features associated with the expired subscriptions cease operation immediately.

    • The person responsible for ordering subscriptions must ensure that they are aware of subscription expiry dates. They must renew subscriptions in a timely manner, including time for renewal orders to be processed.