The following table lists examples of the parameter options that you can add to configure the virtual agent according to your requirements.
Name |
Description |
codecType |
Recommended values include PCMU or PCMA. However, depending on your requirements, you can add other values. For example:
OPUS OPUS_NARROW OPUS_CONSTRAINED PCMU PCMA G722 G722_24K G722_32K G726 G729A |
domain |
The default Avaya Experience Platform™ Public Cloud domain, used as the BYOBot SIP Invite To and ReqURI values. You must only use the default domain. |
from |
The customer's caller ID from which the BYOBot SIP virtual agent receives the call. |
fromDisplayName |
The display name for the BYOBot SIP call. |
trunkName |
The hybrid trunk to use for the BYOBot SIP call. By default, this includes the customer's hybrid trunk name. If a customer has more than one hybrid trunk, they can specify one of the multiple hybrid trunk names. |
trunkNames |
A list of hybrid trunks in order of priority. This applies to customers who have more than one hybrid trunk. |
pai |
The PAI username of the BYOBot SIP call. |
paiDisplayName |
The PAI display name of the BYOBot SIP call. |
paiDomain |
The PAI domain of the BYOBot SIP call. |
axpDialogIdHeader |
The custom header name that contains the Dialog ID. |
axpLanguageHeader |
The custom header name that contains information about the language used in the BYOBot SIP. |
