Backup data sets

Last Updated : Sep 22, 2022 |

Each backup can include multiple selected servers. Within that backup a number of different data sets can be selected for inclusion in the backup.

The table summarizes the data included in the different backup data sets. Some data sets are greyed out if the related service is not running on one of the servers included in the backup.

When performing a restore it is also possible to select which servers and which data sets are included in the restore operation.

Data Set

Options

Contents

IP Office Sets

IP Office Configuration

When selected for Linux-based IP Office servers:

  • Server Settings

  • Web Management Settings

  • IP Office Service Configuration

  • IP Office Security Settings

  • DHCP Allocations

  • Call logs

When selected for IP500 V2 Expansion systems:

  • IP Office Configuration

  • IP Office Security Settings

  • DHCP Allocations

  • Call logs

one-X Portal Sets

one-X Portal Configuration

one-X Portal server settings

Voicemail Pro Set

Voicemail Pro Configuration

  • Voicemail Pro server preferences

  • Call flows

Messages & Recordings

  • Voicemail mailbox contents

Voicemail Pro Full

  • Voicemail Pro server preferences

  • Call flows

  • Mailbox contents including greetings, announcements and name prompts.

Note: This does not include any custom prompts from the Web Manager customer prompts folder. Separate manual copies of those prompts must be kept.

Selective Voicemail Users

This option backups a group of preselected mailboxes. The mailbox group is specified through Applications > Voicemail pro — System Preferences > User Group.

WebLM Sets

WebLM Configuration

Note that this data set does not include the license file being used by the server. A separate manual copy of any license file uploaded to the system should be retained.

WebRTC Sets

WebRTC Configuration

Media Manager Sets

Media Manager Configuration

This is the configuration of the Media Manager service only. It does not include the call recordings and other data stored on the additional hard drive used for Media Manager.