Enable User Portal

Default = Off

When enabled, the user can log into user portal by entering the address of the system in the format http://<address> and then selecting IP Office User Portal. The login uses the user’s User Name and Password.

Run Enduser Wizard

Default = Off

If enabled, the user is walked through a series of menus when they login for the first time.

Allowed Call Operations

Default = Both

Set whether and how the user can use their user portal to make and answer calls.

The user can change the current mode through their portal's Profile menu. The 'user choice' column in the table below indicates the options that the user can select and the default option used when they log in to the portal.

Note that modes other than None are only supported by users with the following licensed/subscribed profiles:

• On subscription systems, Telephony Plus User and UC User users.

• On non-subscription systems, Power User users.

All systems support the following modes:

Linux-based IP Office systems also support the following additional modes:

1. This is the default mode the client will start in.

2. Softphone mode uses WebRTC provided by the IP Office system. For remote portal users, additional configuration of STUN or TURN is also required. See the notes at the bottom of the page.

Profile

This menu provides the access to details such as full name, voicemail and login code and email address.

Call Handling

This menu provides access to call controls such as forwarding, do not disturb and twinning.

Personal Directory

This menu provides access to the user's personal directory entries.

Button Programming

This option allows the user to assign features to programmable buttons on their phone and to change button labels. They still cannot override the settings of appearance buttons and buttons set by user rights.

Download Applications

This option display a menu of links for user applications that work with IP Office. Note that the user may require further configuration to use a specific application.

Enable Media Manager Replay

Default = Off.

When enabled, the user can replay call recordings through web self-administration.

• Note: For users where Media Manager is provided by a separate application server, recordings are viewed and accessed using the address of the application server rather than that of the IP Office system.

Replay All Recordings

If selected, the user can view and replay all recordings.

Replay Own Recordings

If selected, the user can view and replay their own call recordings. When enabled, the Replay Recordings For Group and Replay Recordings For Others options are also available.

Replay Recordings For Group

These menus allows the selection of groups for which the user is able to view and replay recordings.

Replay Recordings For Others

The field can be used to enter a list of numbers, separated by semi-colons, for which the user can view and playback recordings. Those numbers can be accounts codes, line numbers, user extensions and group extension numbers. The list can be 127 characters in length.

Download Recordings

If selected, the user is able to download recordings as a separate file.

• Downloaded files are outside of the control of the system. Therefore, if you allow users to download files, it is your responsibility to ensure that they comply with local privacy and data protection laws regarding the use of those files.

Enable Historical Call Reporting

Default = Off.

When enabled, the user can access the call reporting menus through their user portal. For details, refer to Using the IP Office Embedded Call Reporter.