AVAYA DOCUMENTATION CENTER
Find answers to your technical questions and learn how to use our products
Administering Avaya IP Office with Web Manager
Button Programming Actions Summary
The following tables list the actions available for programmable buttons on system.
Login Code Required Some function may require the user to enter their log in code. This typically applies when the action data is left blank for entry when the button is pressed.
General
Action |
Action Data |
Default Label |
|---|---|---|
Dial |
Any number. |
Dial |
Group |
"Group name" in quote marks. |
<Group name> |
User |
"User name" in quote marks. |
<User name> |
Appearance
Action |
Action Data |
Default Label |
|---|---|---|
Appearance |
None. |
a= |
Bridged Appearance |
User name and call appearance button number. |
<user name><appearance label> |
Coverage Appearance |
User name. |
<user name> |
Line Appearance |
Line appearance ID. |
Line |
Emulation
Action |
Action Data |
Short Label |
Long Label |
|---|---|---|---|
Abbreviated Dial |
Any number. |
AD |
Abbreviate Dial |
Abbreviated Dial Pause |
None. |
Pause |
– |
Abbreviated Dial Program |
None. |
Prog |
– |
Abbreviated Dial Stop |
None. |
Stop |
– |
Absent Message |
None. |
None. |
None. |
Account Code Entry |
Account code or blank for entry when pressed. |
Acct |
Account Code |
ACD Agent Statistics |
None. |
Stats |
– |
ACD Stroke Count |
None. |
Count |
– |
AD Special Function Mark |
None. |
Mark |
– |
AD Special Function Wait |
None. |
Wait |
– |
AD Special Functions |
None. |
Sfunc |
– |
AD Suppress |
None. |
Spres |
Suppress Digits |
Automatic Callback |
None. |
AutCB |
Auto Callback |
Automatic Intercom |
User number or name. |
Iauto |
Auto Intercom |
Call Forwarding All |
Any number or blank for entry when pressed. |
CFrwd |
Call Forward All |
Call Park |
Park slot ID (alphanumeric) or blank for menu of slots in use. |
CPark |
Call Park |
Call Park To Other Extension |
User number. |
RPark |
Call Park to Other |
Call Pickup |
None. |
CpkUp |
Call Pickup Any |
Cancel Leave Word Calling |
None. |
CnLWC |
– |
Consult |
None. |
Cnslt |
– |
Dial Intercom |
User number or name or blank for entry when pressed. |
Idial |
Auto Intercom |
Directed Call Pickup |
User number or name or group number or name or or blank for entry when pressed.. |
DpkUp |
Call Pickup |
Directory |
None. |
Dir |
– |
Drop |
None. |
Drop |
Drop Call |
Emergency View |
None. |
911–View or EView |
|
Group Paging |
User or group number or name or blank for entry when pressed. |
GrpPg |
Page |
Headset Toggle |
None or FF |
HdSet |
– |
Inspect |
None. |
Inspt |
– |
Internal Auto-Answer |
None. |
HFAns |
Auto Answer |
Leave Word Calling |
None. |
LWC |
– |
Manual Exclude |
None. |
Excl |
– |
Priority Calling |
None. |
Pcall |
– |
Ringer Off |
None. |
RngOf |
Ringer Off |
Self-Administer |
Blank or 1 or 2 |
Admin |
Self Administer |
Send All Calls |
None. |
SAC |
Send All Calls |
Stored Number View |
None. |
BtnVu |
– |
Time of Day |
None. |
TmDay |
– |
Timer |
None. |
Timer |
– |
Twinning |
None. |
Twinning |
Twinning |
Visual Voice |
None. |
Voice |
Voice |
Advanced
Action |
Action Data |
Category |
Short Label |
Long Label |
|---|---|---|---|---|
Acquire Call |
User number or blank for last call transferred. |
Call |
Acquir |
Acquire |
Break Out |
System name or IP address or blank for selection when pressed. |
Dial |
BkOut |
Breakout |
Busy |
None. |
Busy |
Busy |
– |
Busy On Held |
0 (off) or 1 (on). |
Busy |
BusyH |
– |
Call Intrude |
User number or blank for entry when pressed. |
Call |
Intru |
Call Intrude |
Call List |
None. |
Call |
LIST |
– |
Call Listen |
User number. |
Call |
Listn |
Listen |
Call Log |
None. |
Call |
Call Log |
|
Call Pickup Any |
None. |
Call |
PickA |
Pickup Any |
Call Pickup Group |
Group number or name. |
Call |
PickG |
Pickup Group |
Call Pickup Members |
Group number or name. |
Call |
PickM |
Pickup Members |
Call Queue |
User number. |
Call |
Queue |
Queue |
Call Record |
None. |
Call |
Recor |
Record |
Call Screening |
None. |
Call |
CallScreen |
Call Screening |
Call Steal |
User number or blank for last call transferred. |
Call |
Steal |
– |
Call Waiting Off |
None. |
Call |
CWOff |
– |
Call Waiting On |
None. |
Call |
CWOn |
– |
Call Waiting Suspend |
None. |
Call |
CWSus |
– |
Cancel All Forwarding |
None. |
Call |
FwdOf |
Call Forward Off |
Cancel Ring Back When Free |
None. |
Miscellaneous |
RBak- |
– |
Channel Monitor |
Channel number. |
Call |
ChMon |
– |
Clear Call |
None. |
Call |
Clear |
Clear |
Clear CW |
None. |
Call |
ClrCW |
– |
Clear Hunt Group Night Service |
Group number. |
Call |
HGNS- |
– |
Clear Hunt Group Out Of Service |
Group number. |
Call |
HNOS- |
– |
Clear Quota |
"Service name" within quote marks or "" for all services. |
Call |
Quota |
– |
Coaching Intrusion |
User number or name or blank for entry when pressed. |
Call |
Coach |
Coaching Intrusion |
Conference |
Invoke the conference process. (M and T-Series phones only) |
Call |
Conf |
– |
Conference Add |
None. |
Call |
Conf+ |
Conference Add |
Conference Meet Me |
Conference name or number. |
Call |
CnfMM |
Conf. Meet Me |
Dial 3K1 |
Any number. |
Dial |
D3K1 |
Dial 3K1 |
Dial 56K |
Any number. |
Dial |
D56K |
Dial 56K |
Dial 64K |
Any number. |
Dial |
D64K |
Dial 64K |
Dial CW |
User number. |
Dial |
DCW |
Dial Call Waiting |
Dial Direct |
User number or name or blank for entry when pressed. |
Dial |
Dirct |
Auto Intercom |
Dial Emergency |
Any number. |
Dial |
Emrgy |
Dial Emergency |
Dial Inclusion |
User number or name or blank for entry when pressed. |
Dial |
Inclu |
Dial Inclusion |
Dial Paging |
User or group number or name or blank for entry when pressed. |
Dial |
Page |
Page |
Dial Physical Extn by Number |
Extension port Base Extension number. |
Dial |
PhyEx |
Dial Physical Extn |
Dial Physical Extn by Id |
Extension port ID number. (Release 1.4+) |
Dial |
DialP |
Dial Extn by Id |
Dial Speech |
Any number. |
Dial |
DSpch |
Dial Speech |
Dial V110 |
Any number. |
Dial |
DV110 |
Dial V110 |
Dial V120 |
Any number. |
Dial |
DV120 |
Dial V120 |
Dial Video |
Any number. |
Dial |
Dvide |
Dial Video |
Display Msg |
Command string. |
Dial |
Displ |
– |
Do Not Disturb Auto-Intercom Deny |
None |
Do Not Disturb |
NoAI |
No Auto Int Calls |
Do Not Disturb Exception Add |
Any number. |
Do Not Disturb |
DNDX+ |
– |
Do Not Disturb Exception Delete |
Any number. |
Do Not Disturb |
DNDX- |
– |
Do Not Disturb Off |
None. |
Do Not Disturb |
DNDOf |
– |
Do Not Disturb On |
None. |
Do Not Disturb |
DNDOn |
Do Not Disturb |
Extn Login |
None. |
Extension |
Login |
Login |
Extn Logout |
None. |
Extension |
Logof |
Logout |
Flash Hook |
None. |
Miscellaneous |
Flash |
Flash Hook |
Follow Me Here |
User number. |
Follow Me |
Here+ |
Follow Me Here |
Follow Me Here Cancel |
User number or blank for entry when pressed. |
Follow Me |
Here- |
Follow Me Here- |
Follow Me To |
User name or user number or blank for entry when pressed. |
Follow Me |
FolTo |
Follow Me To |
Forward Hunt Group Calls On |
None. |
Forward |
FwdH+ |
– |
Forward Hunt Group Calls Off |
None. |
Forward |
FwdH- |
Fwd HG Calls |
Forward Number |
Any number or blank for entry when pressed. |
Forward |
FwdNo |
Fwd Number |
Forward On Busy Number |
Any number or blank for entry when pressed. |
Forward |
FwBNo |
Fwd Busy Number |
Forward On Busy Off |
None. |
Forward |
FwBOf |
– |
Forward On Busy On |
None. |
Forward |
FwBOn |
Fwd Busy |
Forward On No Answer Off |
None. |
Forward |
FwNOf |
– |
Forward On No Answer On |
None. |
Forward |
FwNOn |
Fwd No Answer |
Forward Unconditional Off |
None. |
Forward |
FwUOf |
– |
Forward Unconditional On |
None. |
Forward |
FwUOn |
Fwd Unconditional |
Group Listen On |
None. |
Extension |
GroupListenOn |
– |
Hold Call |
ISDN Exchange slot number. |
Hold |
Hold |
– |
Hold CW |
None. |
Hold |
HoldCW |
– |
Hold Music |
None. |
Hold |
Music |
Hold Music |
Hunt Group Disable |
Group number or name or blank for all groups. |
Hunt Group |
HGDis |
|
Hunt Group Enable |
Group number or name or blank for all groups. |
Hunt Group |
HGEna |
HG Enable |
Last Number Redial |
Redial the last number dialed. (M and T-Series phones only) |
Call |
Again |
– |
MCID Activate |
None. |
Miscellaneous |
MCID |
Malicious Call |
Monitor Analogue Trunk MWI |
Line appearance ID. |
Voicemail |
TrkMW |
Trunk MWI |
Off Hook Station |
None. |
Miscellaneous |
OHStn |
– |
Pause Recording |
None. |
Call |
PauseRec |
Pause Recording |
Priority Call |
User number or name. |
Call |
PCall |
Priority Call |
Private Call |
None. (Release 4.0+) |
Call |
PrivC |
Private Call |
Relay Off |
1 or 2. |
Relay |
Rely- |
– |
Relay On |
1 or 2. |
Relay |
Rely+ |
Relay On |
Relay Pulse |
1 or 2. |
Relay |
Relay |
Relay Pulse |
Resume Call |
ISDN Exchange slot number. |
Call |
Resum |
– |
Retrieve Call |
ISDN Exchange slot number. |
Call |
Retriv |
– |
Ring Back When Free |
None. |
Miscellaneous |
RBak+ |
Auto Callback |
Set Absent Text |
String for selected message and custom text. |
Set |
Absnt |
Absence Text |
Set Account Code |
Blank or valid account code. (Release 2.1+) |
Set |
Acct |
Account Code |
Set Hunt Group Night Service |
Group number. |
Set |
HGNS+ |
HG Night Service |
Set Hunt Group Out Of Service |
Group number. |
Set |
HGOS+ |
HG Out of Service |
Set Inside Call Seq |
Value 0 to 10. |
Set |
ICSeq |
– |
Set Night Service Group |
Group number. (Release 4.2+) |
Set |
SetNSG |
HG NS Group |
Set No Answer Time |
Time in seconds (range 6 to 99999). |
Set |
NATim |
No Answer Time |
Set Outside Call Seq |
Value 0 to 10. |
Set |
OCSeq |
– |
Set Out of Service Group |
Group number. (Release 4.2+) |
Set |
SetOOSG |
HG OS Group |
Set Ringback Seq |
Value 0 to 10. |
Set |
RBSeq |
– |
Set Wrap Up Time |
Time in seconds (range 0 to 99999). |
Set |
WUTim |
Wrap-up Time |
Speed Dial |
Initiate the speed dial selection process. (M and T-Series phones only) |
Dial |
SpdDial |
– |
Stamp Log |
None. |
Miscellaneous |
StmpL |
Stamp Log |
Suspend Call |
ISDN Exchange slot number. |
Suspend |
Suspe |
– |
Suspend CW |
ISDN Exchange slot number. |
Suspend |
SusCW |
– |
Toggle Calls |
None. |
Call |
Toggl |
– |
Transfer |
Initiate the call transfer process. (M and T-Series phones only) |
Call |
Xfer |
– |
Unpark Call |
Park slot ID (alphanumeric). |
Call |
Ride |
– |
Voicemail Collect |
See notes. |
Voicemail |
VMCol |
VMail Collect |
Voicemail Off |
None. |
Voicemail |
VMOff |
– |
Voicemail On |
None. |
Voicemail |
VMOn |
VMail On |
Voicemail Ringback Off |
None. |
Voicemail |
VMRB- |
– |
Voicemail Ringback On |
None. |
Voicemail |
VMRB+ |
VMail Ringback |
Whisper Page |
User number or name or blank for entry when pressed. |
Call |
Whisp |
Whisper Page |
Channel Monitor |
Channel |
Call |
ChMon |
- |