Set Absent Text

Last Updated : May 25, 2023 |

This feature can be used to select the user's current absence text. This text is then displayed to internal callers who have suitable display phones or applications. It doesn't changes the users status. The absence text message is limited to 128 characters. Note however that the amount displayed will depend on the caller's device or application.

The text is displayed to callers even if the user has forwarded their calls or is using follow me. Absence text is supported across a multi-site network.

The user still has to select Set or Clear on their phone to display or hide the text.

Details

  • Action: Advanced | Set | Set Absent Text.

  • Action Data: Optional. On certain phones, if the button is set without any Action Data, the user is prompted to select their absence text and switch it on/off through a menu shown on the phone display.

    The telephone number should take the format "y,n,text" where:

    • y = 0 or 1 to turn this feature off or on respectively.

    • n = the number of the absent statement to use:

    0 = None.

    4 = Meeting until.

    8 = With cust. til.

    1 = On vacation until.

    5 = Please call.

    9 = Back soon.

    2 = Will be back.

    6 = Don't disturb until.

    10 = Back tomorrow.

    3 = At lunch until.

    7 = With visitors until.

    11 = Custom.

    text = any text to follow the absent statement..

  • Default Label: Absnt or Absence Text.

  • Toggles: No.

  • Status Indication: No.

  • User Admin: No.

  • Phone Support: Note that support for particular phone models is also dependent on the system software level.

    • 9400 Series, 9500 Series, 9600 Series, and J100 Series.

    • 1400 Series and 1600 Series.

    • M-Series and T-Series.