The IP Office stores a centralized call log for each user:

• The user's centralized call log is stored by the IP Office system on which the user is configured. If the user is logged in on another system, new call log records are sent to the user's home IP Office system, but using the time and date on the IP Office system where the user is logged in.

• Each user's centralized call log can contain 30 (IP500 V2) or 60 (Server Edition) call records. Each new call record replaces the oldest previous record when it reaches the limit.

• By default, the centralized call log is displayed on Avaya phones with a fixed Call Log or History button (1400, 1600, 9400, 9500, 9600, and J100 Series) and in the one-X Portal, Avaya Workplace Client, and IP Office User Portal applications.

• The centralized call log moves with the user as they log onto different phones and IP Office applications.

• The missed call count is updated per unique caller, not per call.

Adjusting Call Log Operation

The operation of the centralized call log is control by the System > Telephony > Call Log and User > Telephony > Call Log settings.