Forcing Account Code Entry for Specific Numbers

You can make entry of an account code a requirement for any dialing that matches a particular short code. This is done by ticking the Force Account Code option found in the short code settings.

Note that the account code request happens when the short code match occurs. Potentially this can be in the middle of dialing the external number, therefore the use of X wildcards in the short code to ensure full number dialing is recommended.

Entering Account Codes

The method for entering account codes depends on the type of phone being used. Refer to the relevant telephone User's Guide for details.

Account Code Button

The Account Code Entry action (User | Button Programming | Emulation | Account Code Entry) and Set Account Code action (User | Button Programming | Advanced | Set | Set Account Code) can be assigned to a programmable button on some phones. They both operate the same. The button can be preset with a specific account code or left blank to request account code entry when pressed. The button can then be used to specify an account code before a call or during a call.

Setting an Account Code using Short Codes

The Set Account Code feature allows short codes to be created that specify an account code before making a call.

Show Account Code Setting

This setting on the System | Telephony | Telephony tab controls the display and listing of system account codes.

When on and entering account codes through a phone, the account code digits are shown while being dialed.

When off and entering account codes through a phone, the account code digits are replaced by s characters on the display.

Server Edition Account Code Management

Accounts codes configured on Server Edition are shared by all systems in the network.