Automatic Intercom Calls

Last Updated : Mar 12, 2014 |

Automatic intercom functions allow you to call an extension and have the call automatically answered on speaker phone after 3 beeps. The extension called must support a handsfree speaker. If the extension does not have a handsfree microphone then the user must use the handset if they want to talk. If the extension is not free when called, the call is presented as a normal call on a call appearance button if available.

Making Automatic Intercom Calls

The following programmable button functions can be used to make automatic intercom calls:

  • Automatic Intercom

  • Dial Direct

  • Dial Intercom

The following short code function can be used to make automatic intercom calls:

Dial Direct

On M-Series and T-Series phones, the code Feature 66 followed by the extension number can be used to make a direct voice (automatic intercom) call.

Deny automatic intercom calls

When enabled, any automatic intercom calls to the user's extension are automatically turned into normal calls.

Deny automatic intercom calls can be configured per user on the User | Telephony | Supervisor Settings tab. Deny automatic intercom call can also be enabled using the Auto Intercom Deny On short code or the Auto Intercom Deny button action.

Related information
General System Configuration