These settings control the IP Office systems default application of user centralized call logs. Additional user specific settings () can override and change the system settings.
These settings can be edited online. Changes to these settings do not require a reboot of the system.
Field |
Description |
Default Centralized Call Log On |
Default = On.
If enabled, Avaya phones with a fixed Call Log or History button (1400, 1600, 9400, 9500, 9600, and J100 Series) display the user's centralized call. The use of centralized call logging can be enabled/disabled on a per user basis using the setting . |
Log Missed Calls Answered at Coverage |
Default = Off. This setting controls whether the users' centralized call logs should include calls that alert the users but are then answered elsewhere.
Coverage applies for calls that alert the user and are then answered elsewhere. For example by call pickup, call coverage buttons, a coverage group member, bridged appearance button, user button, voicemail, and so on. Coverage does not apply for calls that do not alert the user and are answered elsewhere. For example, forward unconditional. If covered by another user, that user will have an answered call in their centralized call log. |
Log Missed Hunt Group Calls |
Default = Off. This setting controls whether the user centralized call log can include missed hunt group calls.
If disabled, users' centralized call logs only include hunt group calls answered by the user. If enabled, the IP Office also stores call logs of hunt group calls not answered by anyone, including hunt group calls that go to voicemail.
The IP Office system stores up to 10 call records for each hunt group. When this limit is reached, new call records replace the oldest record. For each user, within the user call log settings (), you must select which hunt group's missed calls are displayed as part of the user's centralized call log. |
