Synchronize User Fields

Last Updated : May 23, 2023 |

Navigation: Solution > Solution Settings > User Synchronization using Microsoft Teams > Synchronize User Fields

Use this page to map IP Office user fields to MS Teams fields. The following IP Office fields can be mapped.

User Fields

The following IP Office fields can be mapped.

IP Office user fields are described under Call Management > Users > Add Users > User

Field

Description

User Identification

Mandatory. This field must be unique for each user to be imported into IP Office.

Name

Mandatory. The name of the user. User names must be unique across the system. If more than one user has the same name, only the first name must be unique.

Full Name

Optional. The full name of the user.

Email

Optional. The email address for the user.

Extensions

Optional. The extension number of the user, if it is provided in LDAP.

Login Code

Optional. The code that has to be entered, as part of a log in sequence, to allow a user to make use of an extension as if it was their own phone. Range = 4 to 15 digits.

The value can be entered manually or mapped to a directory field. Only numeric values are allowed. if the mapped LDAP field is non-numeric then the field is left blank.

Voicemail Code

Optional. A code used by the voicemail server to validate access to a mailbox. Range = 0 to 31 digits.

The value can be entered manually or mapped to a directory field. Only numeric values are allowed. if the mapped LDAP field is non-numeric then the field is left blank.

Mobile Twinning Number

Optional. Sets the external destination number for mobile twinned calls.

Group Membership

Optional. The groups of which the user has been made a member. The directory field must contain the groups in a comma separated list.

User Provisioning Rule

Optional. Provide a user profile rule (UPR) for the users to be imported into IP Office. To create and manage UPRs, see Solution > Solution Settings > User Synchronization Using LDAP > Manage User Provisioning Rules. The name of the directory field providing the UPR must exactly match the name of the UPR created in IP Office.

System Field

  • LAN 1 Address - Optional. Provide the directory field that maps to the IP Office LAN1 IP Address field. If this field is provided, users are created using this IP address.

  • LAN 2 Address - Optional. Provide the directory field that maps to the IP Office LAN2 IP Address field. If this field is provided, users are created using this IP address.

  • System Name - Optional. Provide the directory field that maps to IP Office field System Name. If this field is provided, users are created using this IP address.

  • FQDN - Optional. Provide the directory field that maps to the IP Office field FQDN. If this field is provided, users will be created to this IP address.

Operations in Synchronization

Field

Description

New

Use defined settings to create new users.

When a new user is created in the directory, a new IP Office user is created the next time synchronization occurs.

Update

Use defined settings to update existing users.

When a user is edited in he directory, the IP Office user is edited the next time synchronization occurs.

Delete

Use defined settings to delete users.

When a user is deleted in he directory, the IP Office user is deleted the next time synchronization occurs.

  • If multiple user synchronizations are in use, for example using LDAP and MS-Teams directories, the Delete option is not available.

Schedule Options

Field

Description

Use Schedule

Default = Off

Start Date

Default = Blank.

Click the calendar icon to select a start date.

Start Time

Click the arrow to select a start time.

Recurring Schedule

Default = No.

Setting to Yes displays the configuration options.

Frequency

Default = Weekly.

The options are Daily, Weekly or Monthly.

Day of Week / Day of Month

Default = Blank.

Depending on the Frequency setting, select a Day of Week or Day of Month.

Field

Description

Preview Results

Display a preview of the synchronization results based on the current settings.

Synchronize

Click to start the synchronization operation.

Important:
  • In order to perform the synchronization operation, you must set the current user for background configuration synchronization tasks. If this was not done when logging on to Web Manager, go to Menu Bar Current User Icon > Preferences and set Set current user for configuration synchronization to YES.