Supervisor Settings

Last Updated : Apr 21, 2016 |

Navigation: System Settings > User Rights > Add/Edit User Right > Telephony > Supervisor Settings

These settings relate to user features normally only adjusted by the user's supervisor.

These settings are mergeable. Changes to these settings do not require a reboot of the system.

For a Server Edition network, these settings can be configured at the network level and are then automatically replicated in the configuration of all systems in the network. They can only be seen and edited at the individual system configuration level if record consolidation is switched off.

Field

Description

Can Intrude

Default = Off

If enabled, the user can perform is allowed to perform a range of action on other user's calls. For example: Call Intrude, Call Listen, Call Steal and Dial Inclusion. See Call Intrusion.

Cannot be Intruded

Default = On

If checked, this user's calls cannot be interrupted or acquired by users who have Can Intrude enabled. This setting also affects whether other users can use their appearance buttons to bridge into a call to which this user has been the longest present user.

Deny Auto Intercom Calls

Default = Off.

When enabled, any automatic intercom calls to the user's extension are automatically turned into normal calls.

Force Login

Default = Off

If checked, the user must log in using their Login Code to use an extension. For example, if Force Login is ticked for User A and user B has logged into A's phone, after B logs off A must log back. If Force Login was not ticked, A would be automatically logged back in.

Force Account Code

Default = Off

If checked, the user must enter a valid account code to make an external call.

Inhibit Off-Switch Forward/Transfer

: Default = Off

When enabled, this setting stops the user from transferring or forwarding calls externally. Note that all user can be barred from forwarding or transferring calls externally by the System | Telephony | Telephony | Inhibit Off-Switch Forward/Transfers setting.

Outgoing Call Bar

Default = Off

When set, bars the user from making external calls.

Coverage Group

Default = <None>

If a group is selected, the system will not use voicemail to answer the users unanswered calls. Instead the call will continue ringing until either answered or the caller disconnects. For external calls, after the users no answer time, the call is also presented to the users who are members of the selected Coverage Group. For further details refer to Coverage Groups.