Set Hunt Group Out Of Service

Last Updated : May 25, 2023 |

Puts the specified hunt group into Out of Service mode. Calls to a group set to out of service receive busy or are diverted to voicemail if available or are diverted to the group's out of service fallback group if set.

This function can be used to used to override hunt groups already set to night service mode by an associated time profile.

Details

  • Action: Advanced | Set | Set Hunt Group Out of Service.

  • Action Data: Hunt group extension number. If left blank, the button will affect all hunt groups of which the user is a member.

  • Default Label: HGOS+ or HG Out of Service.

  • Toggles: Yes.

  • Status Indication: Required. If the button is blank (no specific hunt group) it will indicate on if any one of the hunt groups of which the user is a member is set out of service. If the button is set for multiple hunt groups it will indicate on if any one of those groups is set out of service.

    Status

    1400, 1600, 9400, 9500

    9608, 9611, J100

    9621, 9641

    T-Series,

    On

    Green on

    Green on

    Green

    On

    Off

    Off

    Off

    Grey

    Off

  • User Admin: No.

  • Phone Support: Note that support for particular phone models is also dependent on the system software level.

    • 9400 Series, 9500 Series, 9600 Series, and J100 Series.

    • 1400 Series and 1600 Series.

    • M-Series and T-Series.