Synchronize Service User and System Password

Last Updated : Jan 11, 2023 |

Solution > Actions > Synchronize Service User and System Password

Note:

This option is not available on IP500 V2 systems.

Synchronizing the service user and system password enables single sign on for all systems and applications across the solution.

  • This process synchronizes the security service users and their service user passwords on all systems.

  • This process only affects service users and their passwords. It does not affect any other security settings, including the settings of rights groups.

Performing a security settings reset from Manager or Web Manager will disable single sign on since there is no longer a common user with common credentials. In this case, reset the password of the common user to the common value. To synchronize the password, select the Primary Server and one or more additional systems on the Solution page and then select Actions > Synchronize Service User and System Password.

If the password on one or more systems is not synchronized, the Provide Credentials window opens. In this window, you can enter the common credentials for the service user on each system that is not currently synchronized.