Output

Default = No Output.

Select the type of call record that the system should create. The options are:

• No Output – Do not generate SMDR records.

• SMDR Only – Generate SMDR records and send those records using the settings below.

• Hosted Only - Used for subscriptions systems only. Stores the system's SMDR records on the cloud services supporting the system. Specific users can be configured to access those settings through the user portal.

SMDR: Station Message Detail Recorder Communications

This fields are available when SMDR is selected as the output. For information on SMDR record details, see the SMDR appendix.

IP Address

Default = 0.0.0.0 (Listen).

The destination IP address for SMDR records. Each time a new record is generated, the system will attempt to send the record to the address specified.

• The address 0.0.0.0 puts the system into listen mode. Using an application such as HyperTerminal or Putty, a TCP/IP connection to the system’s IP address and specified TCP port will collect any new and or buffered records.

• Any other address puts the system into send mode. Each time a new record is generated, the system attempts to send the record to the specified address and port using a TCP/IP connection. If the connection is not successful, the record is buffered (see below) until a successful connection occurs for a subsequent new record.

TCP Port

Default = 0.

The IP port for sending or collecting SMDR records.

Records to Buffer

Default = 500. Range = 10 to 3000.

The system buffers new records when there is not TCP/IP connection. It can buffer up to 3000 SMDR records.

If the cache is full, the system discards the oldest record each time a new record is added.

Call Splitting for Diverts

Default = Off.

When enabled, for calls forwarded off-switch using an external trunk, the SMDR produces separate initial call and forwarded call records:

• The two sets of records have the same Call ID.

• The Call Start Time fields of the forwarded call records are reset from the moment of forwarding on the external trunk.

This applies for:

• Calls forwarded by forward unconditional, forward on no answer, forward on busy, or DND.

• Calls forwarded off-switch by an incoming call route.