The Voicemail Pro client can display the alarm calls that have been configured for the Voicemail Pro to perform.
The Voicemail Pro is limited to 2 outgoing alarm calls at the same time (subject to voicemail port availability). Any additional alarm calls are delayed until the existing alarm calls have been completed.
Field |
Description |
Add Alarm Click to configure the following alarm settings. |
Target |
|
Time |
Default = 00:00. Set the alarm time in 24-hour format (hh:mm or hhmm). A time value can be entered or a call variable can be used. If left blank or if the call variable used is not a valid time value, the call flow user will be asked to enter a time the same as if Ask Caller was selected. |
Frequency |
Default = Single.
Sets how often the alarm should occur. The options are:
|
Day |
Default = Today. Set the day for the alarm. You can select a specific day or Today. |
File |
Default = Blank. Optional. If a file is specified here it is used for the alarm call. If no file is specified the default alarm message "This is an alarm call, please hang up” is used. |
Display Text |
Default = Blank. By default the alarm will display "Alarm" on the target if it is an Avaya display telephone. This field can be used to customize the text used. |
Ring Time |
Default = 60 seconds. Range = 5 to 120 seconds. Set the length of ring time used for the alarm call if not answered. |
Retries |
Retries: Default = 0 (Off). Range = 0 to 10. Used to specify how many times the alarm should be repeated if it is not answered and cleared. When a value other than 0 is selected, the Interval option becomes available to specify the interval between repeats. |
Interval |
Default = Blank (Off). If a number of retires is specified, this option can be used to select the number of minutes between repeated alarm attempts until the alarm is cleared. |
Enable Cancel Code |
Default = No. When off, the alarm is cleared if the alarm call is answered. When on, a dialing code can be specified. If the correct code is not dialed in response to an alarm, the alarm is not cleared and will repeat if retries have been specified. |
Cancel Code |
Default = * , Range = Up to 4 digits. used to enter the dialing required to clear the alarm call. The value * will match any dialing. To cancel the alarm, the cancel code must be entered followed by the hash key (#). The file used to play the alarm message must mention the cancel code and the fact that cancel code must be followed by the hash key (#). |
Alarms The following additional fields are displayed in the Alarms table. |
Created |
Time on phone when the alarm was created |
Next Activation |
When the next alarm is going to get triggered |
Type |
|
When |
|
Number |
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