Call Coverage Button Indication

Last Updated : Apr 27, 2022 |

On phones with a text display area next to the button, the name of the covered user is displayed followed by the word Cover.

When the user is not connected to a call, the button indicated as selected is the button that will be used if the user goes off hook without pressing an appearance button. When a user is connected to a call, that call is the selected button.

The following table shows how the different states of call appearance buttons (alerting, held, etc) are indicated. This is a general table, not all phone button types are covered. The ring that accompanies the visual indication can be delayed or switched off. See Ring Delay.

Icon Button

Dual LED Button

Appearance Button State

Red off,

Green off.

Idle

The button is not in use.

Flashing icon.

Red off,

Green steady flash.

Alerting

The call coverage is alerting for an unanswered call at the covered user's phone. This is accompanied by ringing. If the user is already on a call, only a single ring is given.

Flashing icon.

Red on,

Green steady flash.

Alerting + Selected

As above but Ringing Line Preference has made this the user's current selected button.

Red on,

Green on.

In Use Here

The user has answered the call requiring coverage.

Red off,

Green fast flash.

On Hold Here

The covered call has been put on hold by the call coverage button user.