Bridged Appearance Example 1

Last Updated : Apr 27, 2022 |

In this example, one user is able to see the status of the other user's call appearances, and when necessary answer calls for the other user. Both users have Ringing Line Preference and Auto Hold on.

Call Appearance User





Bridged Appearance User





Both Phone Idle Our user has bridged appearance buttons that match a colleague's call appearances buttons.









First Call The colleague has a call alerting on their first call appearance button. It also alerts on our user's first bridged appearance button.









Call Answered The colleague has answered the call. The bridged appearance indicates 'in use elsewhere'.









Second Call Another call alerts at the colleagues phone and again is mirrored on our user's second bridged call appearance button.









Call Answered Our user has gone off hook and answered the incoming call alerting on the bridged call appearance.