Start Time

The time when normal working hours begin.

End Time

The time when normal working hours end.

Days

The days of the week when the working hours apply.

Incoming Line Group ID

Each of the lines in the system is configured with an Incoming Line Group ID. The same ID can be used for on several line. The incoming call route with the same ID is then used to route calls on those lines.

Trunk Identifier

This is a unique name added by the system for the set of trunks

Incoming Number

If required, in addition to matching the Incoming Line Group ID you can also match the incoming number received to route the calls for that number to different destinations.

This option is not supported on all trunks. For example it is not supported with analog trunks.

Working Hours Destination

The destination for calls that match the incoming call route during the times defined by the working hours time profile.

The destination number can be selected from the drop-down list. This lists:

• All existing users, groups and auto-attendants.

• Voicemail for caller access to voicemail to collect messages.

For destinations not listed in the drop-down list, the destination number can be entered manually.

Out of Office Hours Destination

The destination for calls that match the incoming call route outside the times defined by the working hours time profile.