Logging in to Web Manager

Last Updated : Oct 08, 2024 |

Use this procedure to log in to web manager via the default web links page provided by the IP Office system.

Before you begin

  • You must have an service user ID and password with administration rights. The password for the default Administrator account is set during the server's ignition (installation).

  • You must know the IP address of the IP Office system.

    • Server Edition: Use the address of the primary server. Access via the address of the secondary or expansion server is only supported during server deployment.

    • UCM module: Use the address of the IP Office system hosting the module.

    • Use the LAN1 IP address where possible. Some features are not supported when using the LAN2 IP address:

      • Opening a client application, for example IP Office Manager, from web manager.

      • Opening the Platform View page from web manager.

Procedure

  1. In a web browser, enter the IP address of the IP Office system in the format http://<ip_address>.
  2. Click on the required link for web manager: Click on:

    • IP Office: For the IP Office web manager, click IP Office Web Manager.

    • UCM Module: For the web manager on the UCM module being hosted by the IP Office, click IP Office Web Manager on UCM.

  3. On the login page, enter a user name and password.
  4. (Optional) If you want or need to edit the configuration offline, select the Offline Mode checkbox. See Offline Mode.
  5. Click Login.

    • Entering an invalid user name or password can cause further access to be blocked. The default is to block access for a minute following 3 failed attempts within 10 minutes. The options for this are set through the system's security settings.

    • You may be prompted to change your password. This is configured through the settings of service user account used.

    • IP Office allows five concurrent sessions using one administrator account. If exceeded, Web Manager displays Limit of concurrent sessions per user exceeded. Note that the following are also considered as sessions:

      • If the IP Office Manager application is connected using SE Central Access.

      • If the same administrator account has been used to log in any third-party application developed using the IP Office Management SDK.

Result

After logging in:

  • Details of the last login using the same service user account are displayed.

  • If configured, a security warning may be displayed.

  • By default you will be automatically logged out after a period of inactivity set in the web manager preferences. See User Preferences.

Related information
Logging in to web manager