In this example, two users exchange a call using line appearance buttons set to the same line. Note that this requires that the user who first answers the call to have Cannot be Intruded off. Both users have Ringing Line Preference and Auto Hold on.
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Idle The two users has line appearances for the same line. |
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Call Alerts A call arrives. Either user can answer it by pressing the alerting line appearance |
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Call Answered The first user has answer the call. |
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Line Held The first user has put the call on hold. |
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Line Retrieved The second user has retrieved the held call by pressing the line appearance. |