Set Hunt Group Night Service

Last Updated : May 25, 2023 |

Puts the specified hunt group into Night Service mode. Calls to a group set to night service, receive busy or are diverted to voicemail if available or are diverted to the group's night service fallback group if set.

Setting and clearing hunt group night service can be done using either manual controls or using a system time profile. The use of both methods to control the night service status of a particular hunt group is not supported.

This function is not supported between systems in a multi-site network. It can only be used by a user currently logged onto the same system as hosting the hunt group.

Details

  • Action: Advanced | Set | Set Hunt Group Night Service.

  • Action Data: Hunt group extension number.

    • If left blank, the button will affect all hunt groups of which the user is a member.

    • The Set Hunt Group Night Service and Clear Hunt Group Night Service short code and button features can be used to switch an SSL VPN service off or on respectively. The service is indicated by setting the service name as the telephone number or action data.  Do not use quotation marks.

  • Default Label: HGNS+ or HG Night Service.

  • Toggles: Yes.

  • Status Indication: Required. If the button is blank (no specific hunt group) it will indicate on if any one of the hunt groups of which the user is a member is set to night service. If the button is set for multiple hunt groups it will indicate on if any one of those groups is set to night service.

    Status

    1400, 1600, 9400, 9500

    9608, 9611, J100

    9621, 9641

    T-Series,

    On

    Green on

    Green on

    Green

    On

    Off

    Off

    Off

    Grey

    Off

  • User Admin: No.

  • Phone Support: Note that support for particular phone models is also dependent on the system software level.

    • 9400 Series, 9500 Series, 9600 Series, and J100 Series.

    • 1400 Series and 1600 Series.

    • M-Series and T-Series.